FAQs and Resources

Click below for links to our Frequently Asked Questions and various product and renovation planning resources.

Ordering and Shipping FAQs

Our Ordering and Shipping FAQ details every step of the ordering and shipping process whether you’ve purchased from our Outlet Section or are having a piece custom built. We ship across North America to the continental US and Canada but can also ship internationally. Find all answers to how we get your furniture to you in perfect condition.

Considering a large kitchen project? Learn more about how to work with Greentea Design to plan, design, and build the kitchen of your dreams.

Ensuring our customers’ satisfaction is at the heart of what we do. As such Greentea Design prides ourselves on the personal attention we give our clients as well as the service and sales guarantees we make. Find out more here.

We want you to be fully satisfied with your furniture. If once the furniture has arrived you’ve changed your mind, we do accept returns. Here’s how you get that process started.

Product and Renovation Resources

Our comprehensive list of kitchen resources are sure to help plan any renovation whether you’re using Greentea furniture or something less exotic.  Best of all these resources are available free of charge.

We custom build your furniture and can build to the half-inch.  If what you see is not quite right for your space, simply contact our Design Associates to create your dream piece.  Virtually all of our furniture is available in a range of stains and hardware at no charge to you.  Want a totally different finish anyway?  Our in-house carpenter can do that too in our spray booth.  Learn all about customization and the design process here.

Visit our Before and After Kitchen Makeover section to read Case Studies and see dramatic Before and After photos. Here you’ll read interviews with clients that detail every step of the renovation process.

View Greentea furniture in beautiful suite photos to get a sense of the look in a range of decor schemes from the contemporary to the exotic; eclectic to traditional.

Click here to view our Greentea Design video library including Showroom and Client Home tours, our cameos on popular design shows, as well as information on how we work with clients to build dream kitchens.

Greentea Design is committed to lessening our environmental footprint. As such we use century old reclaimed hardwood to build all furniture.   Learn more about our Japanese joinery technique and how we source our materials here.

The Step Chest or Step Tansu is an iconic piece of Japanese furniture.  Offering loads of storage in an attractive design, these pieces are also modular enhancing the piece’s flexibility in your home. Learn more here.